Coronavirus notice

To our patients and friends of Sensu

It is with a heavy heart that we have temporarily closed Sensu’s practices in Wimpole Street and London Bridge. This is in response to the unprecedented COVID-19 (coronavirus) situation.

Our incredible team has been working to the best of its abilities, to safely provide services under the ever-changing guidance from regulatory bodies and the UK Government.

Sadly, we now feel it’s essential that we do our part to prevent the spread of the virus. For the safety of our patients, staff, and the wider community, and in light of the government’s encouragement for social distancing, we’ve made the difficult decision to temporarily close our doors.

Over the past few days, we’ve been working behind the scenes to introduce remote services, to keep you updated with the latest information. We ask for your patience and understanding while we implement these changes.

If you already have an appointment scheduled, please wait to be contacted by our team who will advise you of your options by email.

If you are an existing patient (in orthodontic treatment and/or a Sensu member) and you have an emergency, please email or call us in the first instance. We will advise you accordingly as the guidance on the care we can provide is continually changing.

You can find advice on how to manage broken braces from home here.

If you have worn your last Invisalign aligner for the recommended duration, keep wearing that aligner at night time until you can move on to your next aligner or receive further instructions from our team. We’ll be sharing more guidance on Invisalign treatment on Instagram over the next few days. 

We recommend checking back to this page and following us on Instagram for further advice and updates.

We are as committed as ever to progressing your treatment and answering your queries. We will do everything we can to minimise the impact of this closure. The safety of our team and patients is paramount as we take this course of action. Rest assured, we will keep you informed at every stage as we work towards the time when we can resume our usual service.

Thank you for your support and understanding.

The Sensu team

Last updated: Friday 27 March